Now That’s Service with a Smile

Here’s another email exchange that you wouldn’t typically find outside of Israel.

Received from my accountant (British immigrant, been here 30+ years) when I was in the States:
“Benji – Bituach Leumi sent a note that they are canceling your standing order arrangement with them. This as they claim they have had three payments rejected by Bank Leumi. I suggest as soon as you return to Israel you look in to this and try and resolve the matter very quickly.”

My reply:
“Oy-I don’t even know what that means, I thought I was up to speed on payments. I am on the East Coast, 7 hours behind you. I will call your office first thing in the morning, around 3 or 4 your time Tuesday.”


“Benji – go back to sleep. It’s not terribly urgent and can wait until you return to the Holy Land.”


“Ok, thanks. When you said I should come back to Israel as soon as I can, I got nervous. I will be in touch as soon as I get back.”*

“…..well you should always return to Israel as soon as you can!!!!”
*This is after I misread his email as “you should return to Israel as soon as you can.”

Only in Israel.
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